FAQ’s

Welcome to our faq page. Here you will find the most popular questions our team gets asked every day. Please email if your question is not answered here, we are always happy to run through any query you may have.

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> What is Home PC Backup?

> How does Home PC Backup Work?

> Where do my files and photos go?

> Do I need anything other than my broadband internet connection?

> Can I have gaps in my username?

> What ways are there to get my files back?

> How safe is Home PC Backup?

> What if I lose my password?

> How do I know when the backup has finished?

> Is help and support available?

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case-studies

"8 years of family photos were quickly restored after my laptop was stolen. I dread to think how I would feel had I not been using Home PC Backup."

case-studies

"After losing everything and spending over £1000 recovering my important files I learnt the hard way. Now I trust and rely on Home PC Backup."

case-studies

"A virus corrupted every file, photo and email. It only took 4 hours after calling Home PC Backup before all my data was restored."

case-studies

"A decade of music collections and photos gone after my USB external hard drive failed, thankfully I also use Home PC Backup, everything was saved."